
Frequently Asked Questions About Our Virtual Assistance Services
1. At virtual media hive, we sign a non-disclosure order (our executive assistants included) to reinforce our promise that our clients' personal or business information will kept private and not be disclosed to third parties.
2. We use LastPass, a secure password manager that stores all of your clients information
Once you sign up for our plans, we will assign you a dedicated assistant. You can assign tasks directly to your virtual assistant like you do to your in-house employee. You can phone/video call/chat with your dedicated virtual assistant anytime during 9AM – 5PM your time zone.
We hire only the top applicants, which means, your virtual assistant will be able to learn your business and help you the best.
Based on the requirements you entered, we will select the best suitable virtual assistant for you. Please give us three business days. Once you are assigned a dedicated virtual assistant, we will email you. Your dedicated virtual assistant will start the work within three business day from the time you signed up.